Payment and shipping

Shopping experience


Free shipping

Freightage is included in price displayed (tax and re-delviery cost not included)


Payment

Items on TIMECIGAR are shown in US dollar.

Payment from PRC could be settled with Visa or Pay Dollar by UnionPay.


Delivery time

Order made with payment settled before 16:00 on every man-day would be processed immediately. Or it will be processed on the consecutive working day otherwise.

It might take up to 3-4 workdays to process the orders in ascending order. TIMECIGAR apologise for any inconvienience caused.

You will be notified with a EMS tracking number once the delivery is started. You are welcome to check regularly on EMS to update the status.


Shipping method

TIMECIGAR works closely with EMS for speedy delivery.

You are welcome to check regularly the delivery on www.ems.com.cn or by calling 11183.

Delivery time is subject to arrangement made by EMS. Please do not hesitate to contact TIMECIGAR for enquiries.


Taxes

Only product price and delivery costs would be listed on order checklist. Tax fee not included.

Expenses arising from customs clearance procedures shall not be borne by TIMECIGAR.

Parcels will be released upon tax settlement. Courier will inform you afterwards for details.


Packaging and shipping

Constant temperature and humidity are maintained in the warehouses, ensuring all cigars are kept under optimal condition. TimeCigar endeavours to offer you defect-free products, so cigars are sealed and wrapped with shockproof foam before delivery.

① Package sealed to avoid water loss.
② Further wrapped with shockproof foam.
③ Ready for delivery.